POLICIES

At Sle' By She' Beauty, we go out of our way to make sure our valued clients have the best experience possible, from the minute you enter our doors to the moment you leave our incomparable Hair Studio. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.

Late cancellations:
I understand that emergencies happen. If you need to cancel your appointment, I simply ask that you notify me of any cancellations or rescheduling at least 24 hours prior to the appointment. Cancellations that break these rules will cause a $20 fee added to your next appointment.

Late arrivals:
In order to respect the time of both myself and clients after you, I ask that you to arrive on time for your appointment. Clients arriving more than 15 minutes late will be imposed with a $15 fee and clients arriving more than 30 minutes late will forfeit the original appointment, your deposit and be rescheduled.

No-shows:
In the case of missing your appointment, you will be imposed with a fee worth 25% of the missed service which will be added to your next appointment. Moreover, booking your next visit will require paying an unreturnable deposit worth 25% of the service you want to book. Two or more missed appointments will result in you being banned from booking ANY future services with Sle' By She' Beauty, LLC.

Service Guarantee:
Your satisfaction is our highest priority. If you are not completely content, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making any needed corrections if there is a fault on our side. After that 24 hours has passed, I will assume that you are pleased with your service and will not be able to make any corrections therefore after.

Health History:
For your comfort and safety, please notify me if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately.

Right to Refuse Service:
I, Sle' By She' Beauty, LLC, have the right to refuse service to anyone behaving improperly, being disrespectful, intoxicated, under the influence or if their state of health may influence the effects of the service or any persons providing the service.

Extra Guest/ Children:
During the time of your service, I ask that you
do not bring any extra guest to your appointment. Because of space and COVID-19 concerns, children are not allowed unless being serviced. Parents, if you do choose to stick around during your child's appointment, I ask that you wait in the hallway for the duration of the service. If these rules are not followed, I have the right to cancel your appointment and you will forfeit your deposit.